Consumer record
Categories
Reports are organized into twelve categories. Each page describes what people report in that category and what records are worth keeping.
12 categories
Automotive
Recurring defects the dealer can’t fix, financing terms that changed at signing, add-ons slipped into contracts, and warranty denials are the automotive category’s steady traffic.
View categoryBanking & Finance
Overdraft sequencing, fees that appear without notice, credit reporting errors that won’t correct, and terms that changed after signup are common patterns in consumer finance reports.
View categoryData Privacy & Security
Breach notices, suspicious activity after a known incident, and data collected or shared in ways users never agreed to are the core of this category — one of the most active areas in consumer class actions.
View categoryEducation
Job-placement and accreditation claims that didn’t hold up, loan servicing errors, and tuition or fee charges that didn’t match enrollment agreements are this category’s pattern.
View categoryEmployment & Wages
Off-the-clock work, unpaid overtime, misclassification as exempt or contractor, and deductions that dip below minimum wage are what people report to this category.
View categoryFood, Products & Labeling
“Natural” claims, ingredient lists that don’t match contents, slack-fill packaging, and health claims without support are the recurring themes in labeling reports.
View categoryHealthcare & Insurance
Surprise bills, denied claims, balance billing after confirmed coverage, and charges that don’t match the explanation of benefits — healthcare billing issues are among the most reported consumer concerns.
View categoryHousing & Real Estate
Security deposits withheld without itemization, mandatory fees revealed after application, and lease terms that shifted between tour and signing lead the housing category.
View categoryOther Consumer Harm
Not every issue fits a category on day one. File it here — reports are categorized during moderation, and recurring patterns get their own hub.
View categoryRetail & Subscriptions
Free trials converting without warning, cancellation flows designed not to be finished, and renewals at higher prices without notice are what this category sees most.
View categoryTelecom & Internet
Recurring line-item fees that weren’t in the quoted price, promotional rates that ended early, throttled speeds, and equipment charges after returns lead the telecom category.
View categoryTravel & Hospitality
Resort and “destination” fees added at checkout, refunds owed but issued as credits, and bookings not honored at the confirmed price make up most travel reports.
View category