Consumer record
Retail & Subscriptions
Free trials converting without warning, cancellation flows designed not to be finished, and renewals at higher prices without notice are what this category sees most.
Free to report. Reports are moderated before any public publication. Reporting does not create an attorney-client relationship, and no outcome is guaranteed.
What people report
Patterns in this category
- Free trial converted to paid without clear notice
- Cancellation attempted but charges continued
- Renewal price raised without notification
- “Cancel anytime” harder than advertised
Reports describe alleged individual experiences. Publication does not verify every claim, and no statement here asserts wrongdoing by any company.
Evidence checklist
What to save
- Signup confirmation and the offer terms
- Cancellation confirmations or attempts — screenshots
- Statements showing continued charges
- Chat logs with support
Practical guidance only — not legal advice. Never upload Social Security numbers, account numbers, medical records, or passwords.
Learn
Understand your options before you act.
Read what a class action is, whether you can join one, and how settlements and claim deadlines work — then decide whether to report, follow, or ask for a confidential review.