One report can reveal a pattern

You are probably not the only one this happened to.

A charge you did not agree to. A cancellation that did not stick. A fee that appeared after you entered your card. On its own it looks like your problem alone. Reported alongside thousands of others, it looks like a practice - and a practice is something an attorney can act on.

104
Practices under review
13
Industries covered
2-5
Named plaintiffs a case needs
$0
Cost to report

What we are looking into

These are practices consumers are actively reporting. Nothing here is a filed lawsuit, and nothing here is a finding about any company - it is where reports are being collected so patterns can be assessed.

Telecom

AT&T

Collecting reports from customers about billing, charges and account practices.

27 related consumer questions tracked
Fintech

Cash App / Block

Collecting reports from customers about billing, charges and account practices.

18 related consumer questions tracked
Big tech

Google

Collecting reports from customers about billing, charges and account practices.

67 related consumer questions tracked
Banking

Capital One

Collecting reports from customers about billing, charges and account practices.

34 related consumer questions tracked
Retail / marketplace

Amazon

Collecting reports from customers about billing, charges and account practices.

53 related consumer questions tracked
Big tech

Apple

Collecting reports from customers about billing, charges and account practices.

70 related consumer questions tracked
Auto

General Motors

Collecting reports from customers about billing, charges and account practices.

62 related consumer questions tracked
Telecom

T-Mobile

Collecting reports from customers about billing, charges and account practices.

16 related consumer questions tracked
Big tech

Meta / Facebook

Collecting reports from customers about billing, charges and account practices.

23 related consumer questions tracked
Retail / marketplace

Temu

Collecting reports from customers about billing, charges and account practices.

29 related consumer questions tracked
Tax

TurboTax / Intuit

Collecting reports from customers about billing, charges and account practices.

19 related consumer questions tracked
Fintech

Venmo

Collecting reports from customers about billing, charges and account practices.

18 related consumer questions tracked

All 104 practices under review

By industry

Telecom & Internet

Phone, cable and internet billing, number porting, and service charges.

Banking, Payments & Tax

Overdraft and account fees, payment apps, credit cards, and tax software.

Credit Reporting & Data Breaches

Credit files, background data, and companies that lost your personal information.

Technology & Privacy

Tracking, session capture, AI training data, and what apps do with what you type.

Subscriptions & Streaming

Free trials that converted, cancellations that did not stick, and charges that kept coming.

Retail & Consumer Products

Shelf price versus register price, added fees, labeling, and product defects.

Food, Beverage & Personal Care

Ingredient and health claims on the label versus what is in the package.

Autos & Auto Services

Engine and transmission defects, theft vulnerability, and service contracts.

Healthcare & Pharmacy

Billing practices, patient data, and medication and device issues.

Gig Work & Delivery

Pay calculation, deductions, and fees for people driving and delivering.

Travel, Tickets & Events

Fees added at checkout, cancellations, and what the total actually was.

Education & Student Loans

Servicing errors, student records, and school data platforms.

Insurance

Claim handling, total-loss valuation, and premium practices.

Before you report, it helps to know

Class Action Settlements With No Proof of Purchase

What "no proof required" actually means, why some settlements ask for a receipt and others do not, and what you can claim when you threw the receipt away years ago.

7 min read

What Is a Class Action Lawsuit?

How one lawsuit comes to speak for a million people, what the stages actually are, and what it means for you if you are one of the million.

8 min read

What Is a Class Representative - and Should You Be One?

The named plaintiff carries the case. Here is exactly what the role involves, who makes a good one, and why a clean "no" is a perfectly good answer.

6 min read

Arbitration Clauses and Class Action Waivers

The sentence in your terms of service that decides whether a class action against a company is possible at all - and the grounds on which it still sometimes fails.

7 min read

I Got a Class Action Email or Postcard - Is It Legit or a Scam?

Real settlement notices look remarkably like phishing. Here is how to tell them apart in about four minutes, without clicking anything in the message.

5 min read

How to Fill Out a Class Action Claim Form

Claims get denied for boring reasons. Here is what the form is actually asking, and the four mistakes that cost people their payment.

6 min read

Free Trials, Auto-Renewal and Cancellations That Did Not Stick

Negative option billing is lawful when it is disclosed properly. Here is what "properly" requires, and which details decide whether a charge was allowed.

7 min read

What happens to a report. Reports are reviewed by licensed counsel. If a pattern emerges across enough people and enough states, it may be assembled into a documented case file and referred to a firm that litigates cases of that kind. Most reports do not become cases. You will not be charged either way, and reporting does not make anyone your lawyer.